FREQUENTLY ASKED QUESTIONS
Yes, we have a highly experienced in house design team who can discuss your requirements with you and help to bring your ideas to life.
We offer a free measure and quotation service and we’re happy to advise on different styles of signage and which may work best for you. We can work to a set budget or tailor a bespoke package to suit your needs.
All signs are different with varying degrees of complexity and each with their own timescales. We can discuss this with you and give you a guide to this when you enquire. We always try to accommodate urgent work so please get in touch if this is a concern.
We advise that all customers have a clean vehicle on arrival so we can get the best possible finish when applying your graphics. We will clean the van with our surface preparation cleaner but this is only as a final clean. We understand that in winter months vehicles may get dirty on its way to us.
In warmer months, 2- 3 days is usually enough time to allow correct adhesion of the vinyls. In the colder winter months we do advise that this period is extended to 1-2 weeks.
Most car washes are experienced with cleaning vehicles with sign writing applied. The graphics applied are high quality, exterior grade vinyls so washing your van or car will not affect them. If you wash your own vehicle please ensure you do not get too close with a jet wash.
ARTWORK PROOF/DISCLAIMER
All artwork is copyrighted and cannot be reproduced without Signace Ltd permission. It is illegal to duplicate or reproduce copyrighted artwork without prior written permits. Whilst every effort has been made to ensure the accuracy of all artwork and design, we do not accept responsibility for any errors or omissions noticed after an order has been approved and has gone in to production. Please note that proofs serve as a visual guide only and are not an exact colour match.
It is the customer’s responsibility to ensure that the proof is correct in all areas. If a proof containing errors is approved by the customer, the customer is responsible for payment of all original costs of printing and production (Vinyls, set up charges and any 3rd party materials and services), including corrections and reprints. Please be sure to double-check spelling, grammar, layout, and design before approving artwork. The customer is 100% responsible for approvals of Copyright, Trademark and Licensing Agreements of artwork.
PAYMENTS
Signace Ltd terms of business are strictly full payment on collection or delivery only, for all retail sales. For account customers, payment terms are 30 days from date of invoice. Any quotation for products or services stated herein is subject to these terms. Customers are advised that acceptance either verbal or written of any quotation is binding and implies an acceptance of the payment terms stated above. Signace Ltd 2012.
COMPANY DETAILS
Signace Ltd is a company registered in England and Wales with the Company number 7647756. VAT Registration number 119533612.